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FAQ – RMS How-To’s & Step-By-Steps

RMS How-Tos & Step-By-Steps

Yes, more information can be found on our support site.

Yes, using our custom event tool. More information can be found on our support site.

Yes, the same guidelines and recommendations exist for Regions to issue whole or partial refunds for registration fees.

Can refunds be issued to the credit cards for credit card payments? Yes, if the Region has funds in escrow with Blue Sombrero that have not yet been distributed. If all the funds collected by Blue Sombrero have already been distributed, the Region will have to issue a check for the refund or wait until enough fees are collected by BSB to issue the refund.