Membership Support Topics – SAR Solutions

This page will be a Volunteer Resource for all things support, from Member Relations to Marketing and Finance to Business Solutions. It will be updated with resource guidelines you can download as needed. Top 10 Support Topics – SAR Solutions Each month, Member Relations will create a Support Resource Document for S/A/R’s to access that identifies and addresses the Top 10 Topics/Issues ...

Adding Board Members to your Sports Connect Portal

We have recently integrated the Sports Connect Board functionality into our AYSO systems.  Board Members listed on a Region (or Area/Section) board will now have the applicable access to NAP and/or as an AYSOU Instructor. You no longer have to enter them in eAYSO. The same business rules apply, to be an AYSOU Instructor, you need to be listed as a ...

Year over Year Reporting!

Reminder! You can report on registrations between programs, e.g. Fall MY2019 vs. Fall MY2020. Added benefits: Reach out to the new players/families, to welcome personally, or, follow-up with those who have not re-registered – maybe even inquire as to why they might not return. In Sports Connect, go to Reports>Registration>Returning Participant Report, this will allow you to select between two programs and ...

Calling All Regions!

We have improved the Region and Program Locator. To show your Region in the best light possible, make sure your information is accurate.  The locator uses the following from your settings in Sports Connect: The information displayed about your region comes directly from your Sports Connect Website. The Program Type (Core, EXTRA, VIP, Playground, etc.) is taken from the program type entered when ...

How to register as a new adult volunteer in Sports Connect

Want this document in PDF version? Click here to download the document. Go to your Region’s Sports Connect portal and click on Register Now. Enter your own email address Create your own username Create a password Click on Create Account Fill in the Account Holder 1: Primary Parent/Guardian Information as “yourself” then, click Continue ...

To Pay or Not to Pay for VMP

We’ve added an option for your region to pay for volunteers based on MY. Using your Sports Connect account with Admin access: ...

MY2020 Registration Includes a Service Fee

MY2020 was opened on February 12th.  Please note, each membership year begins on August 1st; Spring 2020 programs are part of MY2019.  Fall 2020 programs are MY2020. Starting March 12th, Sports Connect is charging a Service Fee of $2.75 per transaction for all MY2020 programs.  The checkout screen, will look like this: ...

Stack Sports Mobile First Update

    Project Purpose To meet our ongoing commitment to the AYSO community to deliver an accessible and enjoyable experience, from registration through end of season celebrations, AYSO is working to upgrade ...

How to Refund Registration on Blue Sombrero

Refunds There are many different scenarios that can arise when issuing refunds for registration. Below are a few examples. If you are using our merchant account: You will only be allowed to refund credit card payments if you have enough money in your invoice balance pool. Your pool consists of credit card payments collected during the current invoice period. Check out our disbursement schedule on ...

Player Verification on Blue Sombrero

The player verification module is most often used as a way to track birth certificates as well as other documents uploaded. If you have chosen to require other documents like proof of residency, this is where you can verify their accuracy. The birth certificate only needs to be verified once in the system before locking down the birth date from ...